How Do You Alleviate Customer Churn in the Healthcare Industry?

Healthcare faces its own challenges and troubles. Quality patient care and experience are difficult to build and maintain. Therefore, healthcare institutions and practitioners often employ a healthcare BPM or medical BPO company to outsource operations other than the core functions and activities. It enables them to concentrate more on patient care and treating them. Also, … Read more

Understanding BPM: The Lifecycle, Challenges, and Best Practices of Business Process Management

Traditional BPO practices are now transitioning towards BPM practices as the constant flux and challenges in the business environment force businesses to adapt quickly to survive and sustain the change. Innovation and new strategies are helping businesses to stay afloat in these turbulent times. So, businesses adopting new technologies and practices faster than others are … Read more